OK, Maybe I Can't...

Moving in itself is a stressful time. So much to do, and nothing ever seems to go as planned. EXAMPLE:

On Jan. 9th we had planned a party for Megan's birthday. She was going to have her entire theater group over for pizza and party. I am in the middle of trying to sell my house. We have an open house planned for the 11th. So, I hire a cleaning agency (I've used them before) to come to my house & clean just the kitchens & baths. They were due to arrive on Friday between 8-9. At 10 I get a call telling me they were having car problems, but would be there between 12-1. I told them I had a million kids coming at 5. She said no problem. Jake called me at 3:30 telling me they had just arrived. I was livid. I called the agency, got a voice message, and told them I was heading home to kick them out of my house. I talked with the cleaning crew, the lady in the office and explained that even if they could get out of the house by 4:30 or 4:45, that was unacceptable for me since people were due to arrive at 5. They left.

Fast forward to Monday when I get my credit card bill, with a $60 charge from this company! When I called to tell them, uh, no. She said I cursed at them and this is the minimum charge for any visit. Is there a cursing fee charged in CA? I said, yes I was angry, still am, BUT, they were 6 1/2 hours late! They can't charge me their minimum charge just because they showed up. She said, "yes we can, and we did." Next the call to the credit card company. I was so upset at that point I was getting a little emotional (some times I hate being a woman!) They were very nice and listened to my whole story, ranting and all. We'll see what happens. I hope they scan for their name online and find this blog...

Anyone in Southern California....
NEVER USE "MAID IN CALIFORNIA"